Privacy Policy

Last updated: November 2025

1. Introduction

Resonic Customs respects your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website, place an order, or communicate with us.

2. Information We Collect

We may collect the following information:

  • Your name, email address, and contact number when you fill out our custom order form.
  • Shipping and billing details for order fulfillment.
  • Any preferences or notes you share regarding your custom keyboard build.
  • Technical data such as IP address, browser type, and time spent on our website for analytics purposes.

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Communicate with you via email or WhatsApp for project updates.
  • Provide after-sales support and handle inquiries.
  • Improve our services and website experience.

4. Data Protection

We implement reasonable security measures to protect your personal information against unauthorized access, alteration, or disclosure. Payment data is handled through trusted third-party processors and is not stored on our servers.

5. Third-Party Services

We may use third-party tools such as Formspree or Shopify’s built-in analytics to facilitate communication and improve our services. These providers comply with their own privacy standards and data protection laws.

6. Data Retention

We keep your order and contact information for as long as necessary to provide services, resolve disputes, and comply with legal obligations. You may request data deletion at any time by contacting us.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections or deletion of your data.
  • Withdraw consent to communication or marketing at any time.

8. Cookies

Our website may use cookies to enhance browsing experience and analyze traffic. You can disable cookies in your browser settings, though some functions may not work properly.

9. Updates to This Policy

We may revise this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. The date above will always indicate the most recent version.

10. Contact

For privacy-related questions or data requests, contact us at info@resoniccustoms.com.

Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.

Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.

“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™